Your user experience should solve real problems and win hearts.
I've worked with...
Expertise & Services
User Research & Design Thinking
I leverage customer insights to solve the right business problems and mitigate risks
Design Thinking Workshops | Usability Testing | UX Audits | Competitor Analysis | Card Sorting | Root Cause Analysis
Design Thinking Workshops | Usability Testing | UX Audits | Competitor Analysis | Card Sorting | Root Cause Analysis
Bringing Ideas To Life
I help you articulate your vision into product requirements tangible artefacts.
Design Thinking Workshops | User Story Maps | Release Planning | Wireframing | High-Fidelity Prototypes | Engineering Handover
Design Thinking Workshops | User Story Maps | Release Planning | Wireframing | High-Fidelity Prototypes | Engineering Handover
Boosting Design Operations
I leverage my experience scaling lean teams of 28+ UX practitioners to help your team excel
DesignOps | Design Systems | Hiring | Design Processes | Career Progression | Team Structures | Satisfaction Surveys | Cross-functional Collaboration | Prioritization Frameworks
DesignOps | Design Systems | Hiring | Design Processes | Career Progression | Team Structures | Satisfaction Surveys | Cross-functional Collaboration | Prioritization Frameworks
UX & Leadership Training
I offer advisory, team and leadership training
Advocating for UX within Organizations | The Product Development Process | Managing Up and Across | Lean & Agile | Scaling UX in Your Organization | Hiring Strategies | Setting OKRs & Performance Management | Career Progression Plans
Advocating for UX within Organizations | The Product Development Process | Managing Up and Across | Lean & Agile | Scaling UX in Your Organization | Hiring Strategies | Setting OKRs & Performance Management | Career Progression Plans
Work That Stands Out
Scaling UX Teams Fast but Gracefully: My Learnings
An AI-Powered Search for Britain's largest library
I increased the impact of UX Writing by 5X
Philosophy of Work
People-Centred
A human, working with humans on bringing value to other humans.
Why > What
Focused on the business objectives and on what we want to achieve
data-driven
Analytical, aware of cognitive bias and using data to support decisions.
You have big goals. Let's talk about them.
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